Data Deletion Policy
Last updated: 6/15/2025
1. How to Delete Your Data
You have full control over your data. You can request the deletion of your data associated with Botcart at any time.
To delete your data:
- Go to your Facebook Pages Dashboard within Botcart.
- Locate the Facebook Page you wish to disconnect.
- Click the "Disconnect" button associated with that page.
Upon disconnection, all data related to that Facebook Page will be permanently deleted from all our systems, including active databases and backups, in accordance with Meta's platform policies. This process begins immediately. This includes page information, access tokens, monitored posts, stored comments, AI-generated responses, and any related analytics data.
This action is irreversible. If you wish to use Botcart for that page again, you will need to reconnect it and reconfigure your settings.
2. Data We Store
To provide our Facebook comment automation services, we store the following types of data:
- Your Facebook Page ID and name.
- Encrypted Page access tokens.
- Post IDs and content of posts you choose to monitor.
- Comment data for analysis and to enable AI response generation.
- Analytics related to your page interactions within Botcart.
All data is stored securely and handled in compliance with Facebook's Platform Policies and applicable data protection regulations. We only store the minimum information necessary to deliver our services.
3. Facebook Platform Compliance
Our data deletion process is designed to comply with Facebook's Platform Terms, specifically regarding users' ability to request data deletion.
If you have any questions about our data deletion process or data handling practices, or if you encounter any issues, please contact us at ronoknoob@gmail.com.
Please note: Disconnecting a page from Botcart deletes your data from our systems. It does not affect any data stored by Facebook itself. To manage your data on Facebook, please refer to Facebook's own data policies and tools.